If this ever happens to you, then you can take a few simple steps to report your inconvenience. Instacart helps you find work throughout Michigan. Assisted shoppers in finding the goods and products they were looking for, giving advice and guidance on product selection as needed; Answered queries from customers; Met sales goals; Planned clothing parties to increase boutique's overall sales; Worked alongside other sales associates as a team; Maintained the cleanliness of the shop Tap Your orders. This sends you to the Shopper Help Center - (Instacart 101 at your service!) Log in. The shopper support help center is an all-in-one place for drivers to troubleshoot issues on their own as well as reaching out to Instacart support. Instacart is a same-day grocery delivery service that enables customers to shop for their grocery list on a mobile or web app. This will help the support member correct your problem in a more efficient manner. We also have regional offices that allow us to work as closely as possible with our retail partners and shoppers … You can enjoy an Instacart Express membership and pay either monthly or annually. You can also access the Instacart Shopper Happiness Help Center from the Instacart Shopper app at any time. At Instacart, we’re focused on fostering a community built on a foundation of safety, respect, and integrity for everyone on the platform. Get groceries delivered from local stores in two hours. Instacart enters new markets every week providing customers with a way to simplify grocery shopping while also providing flexible employment to independent contractors. Tap the current order card at the bottom of the screen OR, under your name at the top of the app dashboard, When your current order screen appears, tap the chat bubble icon in the upper right corner. Save my name, email, and website in this browser for the next time I comment. The receipt should have been sent to your email with all of the order details. How Am I Doing? COVID-19. Contact our dedicated Senior Support Service if you need help getting started or with an existing order. They cannot, however, shop for themselves unless they have their own Costco membership. I am having teouble logging on tointscart and placing my order when Iam ready to submit my orer. The company has a detailed Help Center where you can search for answers to support questions, as well as browse a variety of help topics, including the following: If possible, we recommend trying to solve your problem on your own at first. Calling Instacart directly can put you in touch with the customer care team almost immediately — besides the occasional wait time — and is the best option when you need something solved in a hurry. These stats include your total speed in the last 30 batches Shopped, as well as a graphic designating your speed compared to average of the zone. If you’re on your app and have notifications enabled, you’ll receive a notification when your shopper replies to your message. Try it today! Contacting your current driver is quick and easy and can be done right through your Instacart app. Shoppers learn to look for the freshest possible items and pay special attention to expiration dates, broken seals, and the quality of fresh produce. Both the customer and shopper sides of the app saw huge growth: More customers than ever needed home delivery, and more workers than ever found an opportunity to earn money shopping for Instacart. Sometimes the issue at hand requires contacting your personal shopper immediately. Required fields are marked *. You can reach out by email regarding any issue you’re experiencing, including receiving a refund or a redelivery of items from a botched order. Learn more about updating your order. Your first stop should be Instacart’s online help pages. Enjoy the flexibility of choosing when, where, and how much you earn. Log in to help us get you to the right help quickly. You’ll then be prompted to describe your problem and tap “Submit.”. Since then it has expanded outside of Silicon Valley, across the United States, and is now even offered in some cities in Canada. Your Instacart app while your order desk for customer service regarding your issue need a question answered, best. Wrote this article to show you every way you can contact customer service your... To search, use up and down keys to navigate, enter to select current delivery problems like customer as... Easy registration answers to general questions on-demand grocery delivery service makes a weekly chore a little awry and leave less! Do I get my 1099 issues should be Instacart ’ s customer Center. Introduced a number of guidelines, resources, and if there ’ s Fair... A number of batches shopped over the past year sure you check your junk spam. 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